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CV

Professional Summary

Working in BPO for 12 years, I have a well-rounded background in mail management and refined talents in data entry, analysis, and scheduling, which make me an ideal fit for the Virtual Assistant position. Additionally, I am a proven expert in leadership and a consistent collaborator. My previous roles have strengthened my abilities in critical thinking and motivation, including focused attention to detail and accuracy. My experience has enhanced my talents in leadership, teamwork, determination, and prioritization as I managed multiple schedules, trained others, enforced rules, and provided around-the-clock care. I am now settled and prepared to get back into the workforce.

Skills

Administrative Support  Email Management    Social Media Management   Data Entry   Research    Quality Assurance   Creative Initiatives

Work Experience

2017 - 2018

PH EXPRESS ADJUSTER  | AIG SHARED SERVICES

Reviews submitted claims documentation for completeness and accuracy.

2016 - 2017

LEGAL OFFICE ASSISTANT AND ADMINISTRATIVE SUPPORT AIG SHARED SERVICES

Assist legal counsel on his project to rectify the documentation and repository of legal documents

2008 - 2016

SUBJECT MATTER EXPERT|ANALYST  

AIG SHARED SERVICES

Process all work types within designated productivity, timeliness and quality standards.

Education

2020

FHMOMS ONLINE UNIVERSITY

General Virtual Assistance

2006

NATIONAL COLLEGE OF SCIENCE & TECHNOLOGY

Bachelor of Science in Information and Technology

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